By P Web Design Company

Welcome to the official site of the Ethiopian institution of the ombudsman
AOMA Received African Peace Award
Thursday, 13 July 2017 09:45

United Religions Initiative-Africa (URI-Africa) has awarded African Ombudsman and Mediators Association (AOMA), which Ethiopia is leading as President. URI-Africa awarded AOMA in appreciation and acknowledgment of its great contribution to the promotion of good governance, human rights, rule of law, strengthening values of peaceful coexistence in Africa.

On the occasion, Chief Ombudsman of Ethiopia, President of AOMA, Hon. Foziya Amin has spoken to the international peace conference, after receiving recognition award for the association. On her speech, Foziya underlined the award given will encourage the association to work harder for the better achievement of human and democratic rights, good governance and realization of the rule of law in Africa.

Hon. Foziya Amin

Ambassador Muse Hailu, Director of United Religions Initiative Africa, mentioned the initiative has decided to honor AOMA after careful evaluation of its determination and achievement in strengthening good governance, rule of law, human rights and peaceful coexistence in Africa.


Finally, United Religions Initiative-Africa and African Ombudsman Association signed a bilateral memorandum of understanding to promote good governance, rule of law, human dignity, peaceful coexistence, mutual respect among people of different religions and cultures; counter-violence extremism, and radicalization; on issues of agenda 2063 and SDGS, and other issues in Africa to work together hereafter. The peace conference has taken place in Burundi, Bujumbura on July 6-7, 2017.

Last Updated on Friday, 14 July 2017 07:28
African Ombudsman& Mediators Association observes the 26th African Union Summit
Thursday, 04 February 2016 13:28

Addis Ababa ,January 2016-Ethiopian Institution of the Ombudsman, Chief Ombudsman Foziya Amin - President of African Ombudsman & Mediators Association (AOMA) attended on the 26th African Union Summit which was held from January 30-31/2016 under  the theme "2016: African Year of Human Rights with a particular focus on the Rights of Women” at the headquarters of  the Union Addis Ababa ,Ethiopia with a capacity of observer status representing  AOMA as per the agreement signed between AU-AOMA in October 2011

AU Summit

The Chairperson of the African Union Commission, Dr. Nkosazana Dlamini Zuma in  her welcoming  Remarks  to the 26th Ordinary Session of the Assembly of Heads of State and Government Addis Ababa said   that Africa  must continue to place its  people and their basic human rights, at the centre of Agenda 2063.


"This includes our people’s rights to education, to food and nutrition, to health care, to safe water, sanitation and energy, to join in peace, to be safe from violence and extremism, to reach their full potential, in addition to the right to association, to free speech, to freedom of the media and to be protected from discrimination on any grounds. We are making progress, but our pace is very slow. We must use 2016 as a platform to advance these human rights of all
the inhabitants of our continent, in their full diversity, as we work together to create the Africa we want,"  said  the Chairperson of the African Union Commission.

H.E. Idriss Deby Itno, Chairperson of the African Union brought the 26th Ordinary session of the African Union to an end with his remarks appreciating the environment and atmosphere of the Summit which was peaceful. He also thanked the Assembly for their recommendations in respect of the fight against terrorism in Africa. President Deby appealed to all Member States to take seriously, issues which undermine the development of Africa. Dialogue is the key, AU
Chairperson said. In addition, he appealed to the African Union to strengthen its efforts to find ways of bringing peace to Burundi and South Sudan. “We cannot tolerant violence which kills thousands of Africans and leaves them displaced, let us all be vigilant and listen
to the cries of our people.”

The new AU Chairperson would have among other important duties to ensure the implementation by AU Member States of the theme 2016: African Year of Human Rights with a particular focus on the Rights of Women and the Ten Year Implementation Plan of Agenda 2063. He would further mobilize the continent to implement the AU Agenda 2063 with
the view to place Africa as a key player in the world arena.


The  Summit has brought   together, including AOMA representative  ,  policy making Organs of the Union, representatives from the Regional Economic Communities (RECs), Civil Society Organizations (CSOs), the Private Sector, the Diaspora, partner organizations, continental and international media and dignitaries as well as invited guests world-wide.

Last Updated on Thursday, 04 February 2016 13:47
EIO delegation conducts a study tour to the Republic of South Africa
Thursday, 04 February 2016 13:23

₺African Ombudsman and Mediators institutions peers experience sharing at continent and sub regional levels are vital in building their capacities, ₺ Said President of AOMA

A delegation from the Ethiopian Institution of the ombudsman was participated in the Study Tour to the Republic of South Africa from 6th -12th Decembers 2015.

The study tour was supported by the World Bank and its partners under the promoting of Basic Services Program (PBS) which endeavors to create transparency and accountability through citizen’s engagement, which includes support to strengthen the grievance redress mechanisms in Ethiopia.

The delegation, comprises of 13 experts Directors and ombudsman of branch offices, was led by H.E Ombudsman Dechase Usmail Ahmed, ombudsman EIO, Dire Dawa Branch office was participated in the Study Tour to The Republic of South Africa  with a view to share experiences in grievance Redress Mechanisms, Implementation of Access to Information law and how the relevant organizations are operating on their respective mandates in relation to good Governance issues.

H.E Ombudsman Dechase indicated in the study tour   that   Ethiopian Institution of the Ombudsman and   Public Protector  of South Africa facilitated  and   arranged meeting & presentation with Senior Officials, Heads of the Departments and Senior experts  of relevant organization such as Public Protector, Public Service Commission, Human Right Commission and GIZ.

The delegation shared the experiences such as   public protector mandate structure and investigation, grievance handling and complaints handing mechanisms at the Public Service Commission (PSC) and South Africa Human Rights Commission on PAIA (promotion of access to Information Act) as well as the Public Protector Gauteng provincial office.

The team  appreciates  the enforcement mechanisms of Public Protector  of South Africa how  it investigates and redress  maladministration issues.

₺ The Executive bodies are subjected to submit an implementation plan to the Public Protector in cases where the finding of the Public Protector  shows/reveals  that the executive body is guilty of maladministration which would  make the implementation and follow up of the institution easy and effective, reported the team

The delegation reported that the experience sharing and knowledge gained from the study tour was successful and witnessed that South Africa has a strong and well structured system that could be adopted in Ethiopia.

The Public Protector’s decision compliance mechanisms and the trust it builds among citizens and its efforts in improving accessibility are commendable, said the team members.

African Ombudsman and Mediators Association (AOMA) President and Ethiopian Institution of the Ombudsman- Chief Ombudsman Foziya Amin said   that African Ombudsman/Mediators should impart experiences each other from their continent and sub-regions under the umbrella of African Ombudsman and Mediators (AOMA) and African Ombudsman Research Center’s objectives so as to strengthen the existing institutions as per minimum standards

Consistent GRM System, Vital for Promoting Basic Service
Monday, 21 December 2015 07:05

The Ethiopian Institution of the Ombudsman (EIO) organized a workshop at Adama German Hotel from 12-13th November 2015 to federal, regional and local grievance hearing bodies to discuss on a study prepared on “the Grievance Redress Mechanism (GRM) in Ethiopia”. The grievance hearing bodies shared their regional experiences of GRM.

As indicated in the study, its objective is to produce a study which assesses capacities and describes the procedures of the existing grievance hearing and redress mechanisms at federal, regional and local levels and provide recommendations for the augmentation of the capacity gap to bring the grievance hearing and redress mechanisms in line with reasonably acceptable international best practices for identification and correction of maladministration in access to public services and benefits.

The study also provides guidance on how the recommended capacity would obviate the need for the creation of a separate, discrete and independent grievance redress mechanism for the grievances arising in connection with basic services under the Promoting Basic Services (PBS) program and recommend types of procedural manuals that would enhance the effectiveness of the GRM system.

Additionally, it suggests areas of practical linkages between Social Accountability, Financial Transparency and Accountability and the Grievance Redress Mechanism.

Chief Ombudsman of Ethiopia, Mrs. Fozia Amin in her opening speech said that creating a consistent grievance handling and redressing mechanism is by far an enabling factor for promoting efficient and effective basic services so as to scale up public satisfaction.

The GRM system that exists at federal and regional levels contributes a lot by exhausting cases at grass root level in the endeavor EIO is making to ensure good governance at national level, Chief Ombudsman added.

On the occasion, representatives from the grievance hearing bodies from the nine regional states and the two cities administrations exhaustively deliberated on the study and finally provided a constructive feedback. Following this, the Addis Ababa, Oromiya, Amhara and Tigray grievance hearing offices shared the GRM experiences of their respective regions.

The study was conducted under the auspices of the World Bank. Similar study was conducted in 2011 under the support of the UNDP.

<< Start < Prev 1 2 3 4 Next > End >>

Page 1 of 4